There are no refunds. Shipping cost is separate, and the amount depends on the size and location. Any damages done in the shipping process is not my responsibility unless you add insurance with your order. Paintings takes at least a month or two to complete, which does not include drying time that could take a day (acrylic) or a month (oil). 

To check the status of your order, feel free to email me which is located under contact. 

Many paintings are already sold, so if you want that same one there is a possibility that it will not look exactly like the picture because it’s a print of a condensed size. All prints are 11x14 if it’s under 16x20 (Medium). 18x24 (Large) and up will be a 16x20 print. 

For interior wall painting it takes at least a day to complete for single color, for additional designs depending on the customization it could take a week to a month to be completed. 

Photoshoots timing and location could change depending on the weather if it stationed outside.